Welcome to Lifestyle Channel!
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE SITES.
Agreement with Our Terms and Conditions
By using this Site, you agree to accept these terms and conditions, so please be sure to read them carefully. If you do not agree with our terms and conditions, please do not use our Site. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms and conditions at any time. Please check this page periodically for changes.
Your Account
You are responsible for all activity on your account, including all purchases made by you or anyone you allow to use your account, including your children, other members of your family or friends. This means that, unless your account or credit information is obtained unlawfully or fraudulently by someone other than those authorized to use your account, you will be responsible for all usage and purchases under your account. You agree to immediately notify us of any unauthorised use of your user account or any other breach of security known to you. You agree to authorize Lifestyle iShop to charge purchases you make on-line to the credit card you supplied to Lifestyle iShop when you purchased any products and/or services offered on the Site.
User Information
In the course of using the Site, you may provide or we may collect information about you. We are committed to protecting the privacy of our customers’ information and explain our policies with respect to the use and disclosure of such information in our Privacy Policy incorporated into these Terms and Conditions.
You can create a user account on the Site that allows you to access and use certain of its functions and features. You acknowledge and agree that the user identification is chosen by you for access and utilization of the Site (“Username”), and the password selected by and used by you in conjunction with the respective Username are to be kept secure, secret and confidential (“Password”). We are authorized to accept such Username and Password as conclusive evidence that you have accessed or utilized the Site.
Personal Information
Your submission of personal information to LifeStyle Channel is governed by the LifeStyle Channel Privacy Policy, which can be reached by clicking on the “Privacy Policy” link located in the footer section of the Site. These Retail Terms incorporate by reference the terms and conditions of the Privacy Policy.
Terms of Sale
Before you can place an order online, you must have a LifeStyle Channel account which is created by completing the registration form on the Site. The customer will at all times be responsible for each and every use of the account. LifeStyle Channel has the right to refuse any request made by you and to close your LifeStyle Channel account immediately in the event of any breach of these Terms. All our offers and promotions are without any obligation and subject to availability and confirmation of the order. An agreement between you and LifeStyle Channel is subject to our acceptance of the order and will be formed when you receive the Order Confirmation by email.
Use of Site
You are granted permission to access and use this Site and its Content and to create an account for the sole purpose of preparing, evaluating, and ordering products or services solely through LifeStyle Channel (referred to herein as “Products”). No other download, retention, use, publication, or distribution of any portion of the Content is authorised or permitted. Obtaining Products from LifeStyle Channel does not entitle you to use any portion of Content apart from the finished printed Products as they are supplied to you by LifeStyle Channel.
You agree to use this Site in a responsible manner that is in full compliance with these Terms of Use and with your local laws and regulations, including export and import regulations. Without limitation, no portion of Content may be utilized as a trademark or service mark, for any pornographic use, for any unlawful purpose or use, to defame any person, to violate any person’s right of privacy or publicity, to infringe upon any copyright, trade name, trademark, service mark or other intellectual property right of any person or entity. You agree that you will not use the Site to produce Products that are offensive, unlawful, harassing, libelous, threatening, harmful, obscene, malicious or otherwise objectionable. LifeStyle Channel reserves the right, in LifeStyle Channel’s sole discretion, to refuse to accept any content provided by you to LifeStyle Channel or to process any order at any time and for any reason. LifeStyle Channel also may terminate its service to and/or the accounts of customers found to be using LifeStyle Channel to engage in undesirable activities or otherwise violating these Terms of Use. You agree that LifeStyle Channel shall have no liability of any kind to you or to any third party arising from such refusal or termination.
You are solely responsible for your use of Content in combination with any other images, graphics, text or other materials you incorporate into your Products. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have obtained the appropriate authorizations from the owners. You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and that you have all required rights or permissions necessary to incorporate third party material into your Products. By placing an order on this Site, you warrant that you have all necessary permission, right and authority to place the order and you authorize LifeStyle Channel to produce the Products on your behalf. You grant LifeStyle Channel the right to copy, modify, distribute, use, create derivative works of and vectorize any content you have uploaded for the purpose of fulfilling your order and/or marketing products or services to you. Moreover, you warrant that you have sufficient rights to permit LifeStyle Channel to copy, distribute, use, modify, create derivative works of and vectorize any uploaded content for the purpose of fulfilling your order and/or marketing products or services to you.
When you create an account during registration, you are able to personalize products and save these designs for future use or ordering. You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.
Transfer of Title
The customer agrees that the risk of loss and title for any printed Product pass to you upon our delivery to our carrier. For any Product that is to be provided to the customer in an electronic format, the customer agrees that delivery of such Product shall be deemed to have occurred either (a) at the time we transmit the Product via email or other electronic communication addressed to the customer or (b) at the time we transmit a notification to the customer that the Product is available for downloading from the Site.
Colors
We have done our best to display as accurately as possible the colors of the products shown on the Site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.
Notice
LifeStyle Channel may deliver notice to you by means of electronic mail, a general notice on the site, or by written communication delivered by first class Canada mail to your address on record in LifeStyle Channel account information.
Modifications to the service and prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Product Information and Flyers
We cannot guarantee the availability of any products or items described on the Site and some may not be available at all LifeStyle Channel locations or at all due to space limitations, unavailability of supply or for other reasons. All prices shown are before any applicable tax. LifeStyle Channel reserves the right to limit quantities and to correct errors or omissions prior to processing a purchase request.
While LifeStyle Channel strives to provide accurate product and pricing information, pricing or typographical errors may occur. We do not warrant the accuracy of any specifications, pricing, warranty or other product information contained in this Site and any information included is subject to change by LifeStyle Channel at any time. Without limiting the generality of any other terms and conditions on this Site, LifeStyle Channel does not accept liability for any errors or omissions which may be found on this Site or for unavailability of any product.
Trade Marks
“LifeStyle Channel” and other trademarks, trade names, service marks, logos and images displayed on or through the Services are owned or licensed by LifeStyle Channel.
Copyrights
The Services, and all content included in the Services, including without limitation, the content on this website, and all design, text, graphics, content, video, and/or audio related thereto, are the property of LifeStyle Channel, and/or (where applicable) third party licensors and are protected under the copyright laws of Canada and other countries. None of the content found on the Services may be reproduced, republished, distributed, displayed, sold, transferred, or modified without the express written permission of LifeStyle Channel.
Permitted Use
All Services and all content which forms part of the Services are the property of or licensed to LifeStyle Channel. You are authorized to access the content for your personal, non-commercial use only, provided that any copy of this material retains all copyright, disclaimer or other proprietary notices on it.
Any other copying, use or reverse engineering of the content or materials made available through the Services is prohibited without the express written permission of LifeStyle Channel.
You may not make any commercial use of the Services or any content on the Services without getting prior written permission from LifeStyle Channel.
Nothing in these Terms of Service shall operate to grant any other right or license to any intellectual property of LifeStyle Channel or any third party.
You are prohibited from contributing, posting or transmitting to the Services any infringing, unlawful, threatening, or pornographic content.
In using the Services, you agree to comply with all applicable laws, rules and regulations.
In its sole discretion, in addition to any other rights or remedies available to LifeStyle Channel, and without any liability whatsoever, LifeStyle Channel may terminate or restrict your access to any of the Services. LifeStyle Channel reserves the right to modify or to terminate any of its Services at any time.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LIFESTYLE CHANNEL OR ITS LICENSORS, SUPPLIERS, OR VENDORS, THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR FOR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT LIFESTYLE CHANNEL HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGE, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SITE OR OF FAILURE TO PROVIDE PRODUCTS OR SERVICES THAT YOU ORDER FROM LIFESTYLE CHANNEL OR ITS AFFILIATES, INCLUDING WITHOUT LIMITATION, DAMAGES ARISING FROM MISTAKE, OMISSION, VIRUS, DELAY, OR INTERRUPTION OF SERVICE. IN NO EVENT SHALL LIFESTYLE CHANNEL BE LIABLE OR RESPONSIBLE FOR ANY DAMAGES OR CONSEQUENCES ARISING FROM OR RELATED TO YOUR INAPPROPRIATE OR UNAUTHORISED USE OF THIS SITE OR ITS CONTENT.
Miscellaneous
You must be at least 18 years old or otherwise have parent or guardian permission to use this Site. By using this Site, you represent and warrant that you are at least 18 years old or have that permission. In the event any provision hereof is found to be unenforceable by a court of competent jurisdiction, that provision shall be deemed modified to the extent necessary to allow enforceability of the provision as so limited, or, if a deemed modification is not satisfactory in the judgment of that court, the unenforceable provision shall be deemed deleted, and the validity and enforceability of the remaining provisions shall not be affected thereby.
Disclaimer of Warranty
THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT OPERATION OF THE SITE MAY NOT BE UNINTERRUPTED OR ERROR FREE. REFERENCES AND LINKS TO PRODUCTS OR SERVICES OF INDEPENDENT COMPANIES MAY APPEAR ON THE SITE. THESE REFERENCES AND LINKS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED.
Some jurisdictions may provide you with certain warranties or guarantees that cannot be excluded by contract (“consumer guarantees”), or only limited in certain circumstances, and nothing in these terms of use alter those consumer guarantees if it is illegal for LifeStyle Channel to do so. If those consumer guarantees apply to you, and LifeStyle Channel cannot legally exclude those consumer guarantees, then to the maximum extent permitted by law, LifeStyle Channel: (1) excludes or limits those consumer guarantees; and (2) limits its liability at the option of LifeStyle Channel to the following: (a) in the case of services, the supply of the services again or the payment of the cost of having the services supplied again; (b) in the case of goods, the replacement of the goods or the supply of equivalent goods; the repair of the goods; the payment of the cost of replacing the goods or acquiring equivalent goods; or the payment of the cost of having the goods repaired.
If you request a refund, the time it takes for your refund to arrive may depend on your bank. In most cases, you should receive your refund within 30 days. Certain circumstances are beyond LifeStyle Channel´s control and may not be covered by the Satisfaction Guarantee. Please note that we cannot be responsible for: Spelling, punctuation or grammatical errors made by the customer, inferior quality or low-resolution of uploaded images, design errors introduced by the customer in the document creation process, errors in user-selected options such as choice of finish, quantity or product type, and damage to the products arising after delivery to the customer.
Please preview your designs carefully and correct any mistakes prior to placing your order. LifeStyle Channel does not proof documents created by its customers prior to processing.
Indemnity
You agree to indemnify, defend and hold harmless Lifestyle iShop, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity (including negligent or wrongful conduct) related to your use of the Site.
Last Revised: May 2018
Privacy Policy
What is this privacy policy for?
At LifeStyle Channel, your privacy is very important to us and we want to assure you that we take the confidentiality and security of your personal data very seriously. The LifeStyle Channel Ltd. a company registered in Canada British Columbia.
This privacy policy covers personal data collected by LifeStyle Channel through the consumer Websites at the domain names lifestyleishop.com, as well as any of our consumer apps, mobile websites, and other related subdomain websites and services (collectively, the “Websites”). The term Websites also covers the collection of personal data through LifeStyle Channel’s direct mail or coupon campaigns, telephone sales or through social media channels.
Types Of Data We Collect
We will use your personal data for the following purposes:
• To fulfill your order:
• To process your order
• To process payment including payment authorization via payment card, cheque, gift card or other third party payment processor
• To carry out identity verification and fraud prevention checks when purchasing with a payment card and validating personal data you provide via a third party payment processor
• To provide data to any third party supplier or vendor who may fulfill your order on our behalf
• To provide order confirmation, delivery status notifications on any order placed with us
For customer care purposes:
• To address any customer care issues that occur either with respect to a product or service, delivery, or a complaint or inquiry that you or your recipient raise with us
• To contact you with any changes, cancellation or other issues with your order
• To manage any registered accounts you have through the Websites
• To obtain customer feedback with respect to an order either from you or your recipient (to the extent permitted under the applicable law)
NOTE: Please note that you will receive communications with respect to fulfilling your order or for customer care purposes even if you opt out of receiving marketing communications.
For marketing purposes:
•To keep you up-to-date with new products and services that we think will be of interest to you
•To provide you with promotional offers
•To personalize your experience with LifeStyle Channel by providing products and information tailored to you through your purchasing history with us
•To serve you with marketing advertisements based on your browsing history on our Websites, to the extent you use our Websites, through cookies on our Websites or a registered account with us.
•Notify you of competitions and prize draw offers to enable you to enter and to notify you of any wins
What can you do to protect your personal data?
We will never ask you to confirm any bank account or credit card details in writing or via email. If you receive an email or any other written communication claiming to be from us, asking you to provide this data, please ignore it and do not respond.
How to manage your account:
If you wish to change your name, e-mail address, password, communication and/or opt-in preferences after you have registered, you can access your account by logging into My Account and selecting Account Update. You may also request these changes by e-mailing info@lifestylechannel.ca.
Website Security
We maintain physical, electronic, and procedural safeguards designed to help us protect your nonpublic personal information. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our website. When you establish an account at LifeStyle Channel, you choose a password to help protect your account information. A password is only as strong as you make it: you should select a unique password and keep it safe. You may change the password as often as you wish by going to “My Account” and selecting “Account Update.” LifeStyle Channel authorizes only those persons who need to know personal information to administer your account, to provide or inform you about products and services, or to maintain, improve or administer our website to access your personal information. With respect to certain website hosting and other products and services provided to you, we may obtain access to data about your end users or customers. We generally process and use such end user and customer data on your behalf and under your instructions in accordance with our role as a mere processor of any such information on your behalf.
Links To Third Party Products and Services
While you are visiting or using the LifeStyle Channel website, you may be presented with an opportunity to purchase third party products or services. These products and services are offered and supplied by independent companies not owned or operated by LifeStyle Channel. If you click on one of the presented offers, you will be redirected to the site of the third party, and any information you provide in response to the offer will be collected and used by the third party and not by LifeStyle Channel. Information you provide to the third party and any dealings you have with the third party will be governed by the privacy and other policies of that third party.
How we use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Policy Changes
www.lifestylechannel.ca may periodically update this Privacy Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy.
Feel free to contact us with any questions about our Privacy Policy.
Last Revised: May 2018
Delivery Time
Available Area - Lower Mainland, BC
• Downtown
• Vancouver
• Richmond
• Burnaby
• Surrey
• White Rock
• Langley
• Coquitlam
• New Westminster
• North Vancouver
• West Vancouver
Additional Fees
• Travel – A travel fee* applies for areas outside of Metro Vancouver. If a travel fee applies to your Production, it will be discussed prior to the appointment date, and included in your estimate.
• If a shoot outside of Metro Vancouver requires overnight lodging, the lodging will be paid for and provided by the Client. Any ferry fees incurred during travel will be included in your estimate. Any additional expenses at cost required to perform the Services will be included in the final Invoice.
*Travel Fee: $0.45/km + $25/hr per crew member.
Acceptable File Formats
We support a variety of file formats for uploaded designs.
Adobe Illustrator (.ai, .eps, .pdf)
• Convert ALL fonts to outlines
• Outline ALL strokes
• All artwork and link must be embedded within the art
Adobe Photoshop (.psd, .tif, .eps)
• Save as CMYK
Acrobat (.pdf)
• Embed ALL fonts and images upon export
• Set image export to 300dpi
Bleed
Please allow a minimum of 3mm bleeding and crop line.
Image Resolutions
Resolution refers to the number of dots per inch (dpi), or the amount of detail the image has. Most documents prepared for upload should be 300 dpi at 100% of the final print size. Higher resolution means a more detailed image, and also larger file and longer upload time.
Color
All artwork must set to CMYK mode. (If the artworks is set in RGB or Spot color mode,
we will convert to CMYK mode without prior notice and we will not reprint or refund due
to any color differences.)
Converting Fonts to Outlines
Text can be converted to curves (paths) in some graphics programs. This will fix upload errors that result when fonts are not embedded in your file. Following these easy steps will help ensure that your text prints clearly.
File proportion
Artwork should be created in actual size. ( 1 : 1 scale)
Digital Proofs
We provide PDF files as electronic soft proofs. These digital proofs intend to show you the layout and design elements of your job, but cannot be a guarantee of color accuracy.